JOB PURPOSE

Reporting to the Assistant Manager- ICT Security, the job holder will be responsible for supporting the Board’s business through the provision of timely, cost effective, efficient and professional Information Technology Security and Quality Assurance services for the purposes of achieving corporate goals.

The Officer holder will be reporting to Assistant Manager ICT Security.

JOB RESPONSIBILITIES

• Conduct and manage regular cybersecurity vulnerability assessments of the Board's ICT infrastructure
• Oversee the implementation of cybersecurity on all of the Board's internal and external information systems
• Monitoring network traffic
• Configuring and supporting network and security tools such as Switches, Routers, Firewalls, Anti-virus, and Patch management systems
• Implementing network security policies, application security, access control and corporate data safeguards
• Liaise and conduct ICT risk assessments and compliance
• Establish, implement, and maintain an IT business continuity management methodology for all critical applications for the Board
• Ensure complete adherence to information security principles and standards both for external and internal users
• Conduct regular employee cybersecurity awareness programs for internal users .

JOB REQUIREMENTS AND EXPERIENCE

• Grade Twelve (12) Certificate with five (5) credits or better which should include English and Mathematics.
• Bachelor’s Degree in Computer Science/IT or equivalent.
• Professional Qualifications:
• Networking: CCNA – Routing & Switching
• Security: CISSP/CISP/CISA/CEH or any vendor Firewall certification is an added advantage
• Experience in Cybersecurity Operations. 
• Must be a member of ICTAZ
• At least three (3) years’ work experience in Cyber Security

OTHER SKILLS REQUIRED 

• Knowledge of common protocols such as SSL, HTTP, HTTPS, DNS, SMTP and IPSec
• A strong understanding of Switches, Routers, Sophos UTM and other firewall technologies
• Packet shaper, load balancer and proxy server knowledge
• Intrusion detection system/intrusion prevention system knowledge
• Deep understanding of IT infrastructure, including protocols, operating systems, and networks.

How to Apply

Applications with detailed Curriculum Vitae with traceable referees, certified copies of all relevant academic and Professional certificates, copy of National Registration Card (NRC) or Passport to support the application with contact details indicating daytime telephone/mobile numbers should be submitted to the following address or visit Workers’ Compensation Fund Control Board job portal not later than 26th August 2022.

Please note that you DO NOT need to apply if you do not meet the minimum job requirements as set out in the advert and note also that only successful candidates will be contacted.

JOB PURPOSE

To plan, design and develop applications for WCFCB based on the business needs. 

The office holder shall report to the Assistant ICT Manager – Business Systems.

JOB RESPONSIBILITIES

• Designs and develops systems; improve existing features and develops solutions that ensure smooth upgrade of software by end-users
• Contributes to the development of clear and concise requirements on the system development.
• Work with back-end developers to integrate UI components with APIs and databases
• Work with back-end developers to integrate UI components with APIs and databases
• Knowledge of some SEO principles
• Submits reports as necessary to management in order to maintain up to date documentation
• Optimize our web applications for maximum speed
• Develops clear technical and user documentation of all aspects of the systems in development and maintenance.
• Provide high-quality graphics and visual elements
• Work in multidisciplinary team with other professionals such as back-end developers and web designers

JOB REQUIREMENTS AND EXPERIENCE

Candidates must have the following:

• Grade Twelve (12) Certificate with five (5) credits or better which should include English and Mathematics.
• Degree in Computer Science or equivalent.
• At least three (3) years’ experience in developing modern, responsive, and cross-browser-compatible websites using HTML, CSS, and JavaScript.
• Must be a member of ICTAZ

OTHER SKILLS REQUIRED

• Familiarity with Unix and Windows Operating system
• Familiarity with any of the version control systems, e.g., git, etc.
• Knowledge of JavaScript frameworks such as React, Angular, and Vue
• Experience with JavaScript libraries such as jQuery and Bootstrap
• Familiarity with CSS pre-processors such as Sass, Less, or Stylus
• Knowledge of graphics software such as Adobe Suite, Photoshop etc.
• Experience with cross-browser compatibility testing
• Good understanding of RDBMS. Should have an ability to translate data requirements into efficient SQL code for reporting and data extractions for analysis purposes.
• Good personal organization
• Oral and communication skills
• Written communication skills
• Problem solving skills
• Risk analysis skills

How to Apply

Applications with detailed Curriculum Vitae with traceable referees, certified copies of all relevant academic and Professional certificates, copy of National Registration Card (NRC) or Passport to support the application with contact details indicating daytime telephone/mobile numbers should be submitted to the following address or visit Workers’ Compensation Fund Control Board job portal not later than 26th August 2022.

Please note that you DO NOT need to apply if you do not meet the minimum job requirements as set out in the advert and note also that only successful candidates will be contacted.

JOB PURPOSE

To provide leadership in Information and Communication Technology (ICT) and establish Innovations which will drive the organization’s growth and development. The incumbent will focus on strategic alignment, value delivery, risk management, and resources management. He or she will lead the research and transition activities, and apply research, experimental development, and early design activities to validate/invalidate ideas. The incumbent will ensure end solution balances technical requirements and business outcomes. Prepare strategic plans determining how to meet the future needs of the organization in a sustainable, agile, and adaptable manner. 

The office holder shall report to the Director ICT

JOB RESPONSIBILITIES

• Lead on development and delivery of an integrated ICT & Innovation Strategy and related policies and standards that are aligned with the Board's vision and mission
• Prepare, review and monitor the ICT & Innovation budget and operating plan to ensure effective implementation of the ICT Strategy.
• Provide leadership and advise management on ICT Innovation Developments and Policy Issues and their impact on the company’s operations and strategy.
• Proficiency maximizing the utilization of information and associated technologies within the organization by evaluating costs and benefit; working with management in the formulation of strategy; provide leadership to meet and/or improve key performance indicators; streamlining, simplifying and eliminating non-value added processes or processes steps; displaying leadership on increasing productivity, quality, and service level while reducing costs; applying business sense while enforcing Innovation.
• Ensures Designs and develops systems; improve existing features and develops solutions that ensure smooth upgrade of software by end-users
• Continuously research on ICT innovations and provide Business Improvement opportunities for the various sectors.

JOB REQUIREMENTS AND EXPERIENCE

Candidates must have the following:

• Grade Twelve (12) Certificate with five (5) credits or better which should include English and Mathematics.
• Bachelor’s Degree in Computer Science/IT or equivalent.
• Masters’ Degree in Computer Science/IT or equivalent
• Technical certifications in IT disciplines or technology
• At least five (5) years’ work experience in Information Technology with a combination of Management level experience.
• Must be a member of ICTAZ

OTHER SKILLS REQUIRED

• Solid understanding of object-oriented programming – Java, C# etc.
• Solid understanding in any web-based programming technology – PHP, JavaScript, etc.
• Familiarity or experience working with various software development frameworks
• Solid understanding of and experience with RDBMS (Oracle, MySQL, MSSQL) database systems. Should have an ability to translate complex data requirements into efficient SQL code for reporting and data extractions for analysis purposes.

JOB PURPOSE

To provide end-user support for the Board’s IT application systems and Infrastructure. Including installation, maintenance, and troubleshooting, for the purpose of achieving corporate goals. The incumbent shall also be in charge of the service desk ensuring all user queries are resolved in accordance with the service level agreement.

The Officer holder will be reporting to Assistant ICT Manager, Service Delivery 

JOB RESPONSIBILITIES

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures

JOB REQUIREMENTS AND EXPERIENCE

• Grade Twelve (12) Certificate with five (5) credits or better which should include English and Mathematics.
• Bachelor’s Degree in Computer Science/IT or equivalent.
• At least 2 years’ experience with inclination to user support
• Must be a member of ICTAZ

OTHER SKILLS REQUIRED

• Proven experience as a help desk technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered

How to Apply

Applications with detailed Curriculum Vitae with traceable referees, certified copies of all relevant academic and Professional certificates, copy of National Registration Card (NRC) or Passport to support the application with contact details indicating daytime telephone/mobile numbers should be submitted to the following address or visit Workers’ Compensation Fund Control Board job portal not later than 26th August 2022.

Manager - Human Resources and Administration

Workers’ Compensation Fund Control Board

Corner Broadway/Moffat Road

Compensation House

P.O. Box 71534

Ndola

Please note that you DO NOT need to apply if you do not meet the minimum job requirements as set out in the advert and note also that only successful candidates will be contacted.

JOB PURPOSE

To ensure cleaning of offices, convenience rooms and surroundings in  order to provide a conducive working environment and quick  movement of information.  Also delivers and collects mails and files efficiently. 

The Officer holder will be reporting to the Administrative Officer.

JOB RESPONSIBILITIES

• Sweeps and cleans, on daily basis, offices and conveniences allocated to ensure their cleanliness and provision of conducive working environment.
• Ensures daily efficient movement of mail and files from registry to offices in order to facilitate effective and efficient circulation of files and mails.
• Keeps custody of office keys for safety purposes and to ensure that offices are opened and cleaned on time.
• Photocopies, duplicates, binds and shreds documents as instructed in order to contribute to the attainment of the overall objectives of the Board.
• To perform any other duties as may be assigned by the supervisor.

JOB REQUIREMENTS AND EXPERIENCE

• Full Grade twelve (12) certificate or GCE `O’ level certificate with at least five (5) credits or better.
• Minimum of one (1) year relevant job experience is required

OTHER SKILLS REQUIRED

• Good Interpersonal skills
• Planning and Organisational skills

How to Apply

Applications with detailed Curriculum Vitae with traceable referees, certified copies of all relevant academic and Professional certificates, copy of National Registration Card (NRC) or Passport to support the application with contact details indicating daytime telephone/mobile numbers should be submitted to the following address or visit Workers’ Compensation Fund Control Board job portal not later than 26th August 2022.

Manager - Human Resources and Administration

Workers’ Compensation Fund Control Board

Corner Broadway/Moffat Road

Compensation House

P.O. Box 71534

Ndola

Please note that you DO NOT need to apply if you do not meet the minimum job requirements as set out in the advert and note also that only successful candidates will be contacted.